How to Pay Income Tax Online? ePayment of Income Tax | Easy Steps!

First of all you should know that ‘is it mandatory to deposit income tax online or not?’ and there are lots questions in your mind. We’ll try to cover all of your questions to solve like how to pay income tax online, how to pay income tax offline, how to fill tax Challan and how to deposit Challans in banks.

Who is Required to Pay Income Tax Online?

The following persons are required to pay income tax online.

Can I deposit tax payment from another bank account?

Yes, you can deposit online income tax from the account of any other person or your own account. There is no restrictions like that. But you must enter the PAN of the person on whose behalf the payment is made. (CBDT Circular No.5/2008, dt.14-7-2008)

Which Way I will use to deposit income tax online?

You can deposit income tax online by making payment through internet banking facility(required user id and password of your bank) and by credit/debit cards.

Which bank Offer e-payment of taxes facility?

There are lots of nationalized and private banks offers e-banking facility. You can contact bank manager to opt for e-payment facility which require user id and password. Some of the following banks offer e-payment facility.

  1. Allahabad Bank
  2. Andhra Bank
  3. Axis Bank
  4. Bank of Baroda
  5. Bank of India
  6. Bank of Maharashtra
  7. Canara Bank
  8. Central Bank of India
  9. Corporation Bank
  10. Dena Bank
  11. HDFC Bank
  12. ICICI Bank
  13. IDBI Bank
  14. Indian Bank
  15. Indian Overseas Bank
  16. Jammu & Kashmir Bank
  17. Oriental Bank of Commerce
  18. Punjab and Sind Bank
  19. Punjab National Bank
  20. State Bank of India
  21. Syndicate Bank
  22. UCO Bank
  23. Union Bank of India
  24. United Bank of India
  25. Vijaya Bank

Detail Procedure to Pay Income Tax Online

Step 1

Visit this link

Step 2

It will redirect you at Click on applicable challan out of the following

  • Income & coproation tax –  Challan No./ITNS 280
  • TDS/TCS – Challan No.281
  • Securities Transaction Tax, Wealth Tax, Hotel Receipts Tax, Expenditure Tax/ Other Direct Tax – Challan No.282

epayment of income tax

Step 3

Clicking on the applicable challan, the relevant challan’s screen will be shown. Now you have to fill the challan detail like PAN, Name, Address, Assessment year, type of payment etc. NSDL will credit our payment as per information we have filed. So ensure that correct PAN is entered. Otherwise it will credit to other account and you can not get refund of your tax.

online payment of income tax


Once all details entered and verified. Click on ‘Submit’ button. It will redirect to your net banking website.


Enter User ID and password given by the bank. It will redirect you on authorization page of e-payment gateway of taxes. All banks has its different procedure, layout of page and display.

Step 6

Enter the amount of tax to be paid with other detail like education cess, interest, penalty etc.

Step 7

Click to proceed or submit. The bank will begin to pay the taxes and debiting the bank. After competing the process it will be displayed the payment detail like CIN, tax amount, bank name, BSR code. All information must be printed and kept with you for future reference.

Challan Identification Number(CIN) must be needed in Income Tax Return. Otherwise you can not claim refund or claim that you have paid your due taxes. So it is very important document to keep with you.

See: Document prepared in support of income tax return.

How to verify that my payment is credited to my account?

You can verify your payment by going to NSDL TIN website in the ‘Challan Status Inquiry’. But it will take time to shown for 5 to 7 days.

Note: If encountered any error on e-tax website kindly contact TIN call centre at 020 – 27218080 or write to us at [email protected] (Please indicate the subject of the mail as Online Payment of Direct Tax ).

How to deposit Self Assessment Tax or Advance tax to the credit of Government?

Self Assessment Tax or Advance Tax is to be deposited to the credit of Government by using the challan prescribed in this behalf, i.e., ITNS 280. The Challan can be downloaded from Tax can be paid in the designated banks through two modes, viz., physical mode, i.e., cash/cheque or e-payment mode by using debit card or internet banking. ​​In case you are not able to download challan after the e-payment, then challan details will be updated in your Form 26AS after few days.

What is the timing of E-Payment of taxes?

All direct taxes can be deposited any time (24X7) electronically (E-payment mode) by using internet banking or debit card.

What should I do if my bank does not have an online payment facility or is not an authorized bank for etax ?

In case your bank does not have an online payment facility or is not an authorized bank then you can make electronic payment of tax from the account of any other person who has an account with the authorized bank having online facility. However, the challan for making such payment must clearly indicate your Permanent Account Number (PAN).

If after entering challan details in NSDL site if Bank Name is not being displayed what should I do?

The problem may be encountered because of the following

Reason 1: If Assessee enters incorrect TAN / PAN in challan data entry screen.

Reason 2: If Assessee using Internet Explorer browser then temporary internet files should be deleted by following

Open Internet Explorer window
Go to “Tools” Menu
Select “Internet Options”
Delete cookies and Delete temporary Internet files on your machine
Close the current Internet Explorer windows
Again go to tin-nsdl site & make e-payment

Account get debited more than once for the same e-tax transaction what should I do?

If during the transaction or after completing the transaction bank site encountered any error or get disconnected before generating Taxpayer counterfoil then instead of doing the same transaction again kindly check your Account, if account has been debited then contact your bank for the taxpayer’s counterfoil. Please note in the above case do not make the same transaction again which will result in account being debited more than once for the same e-tax transaction.

When do I have to pay the taxes on my income?

​​​​The taxes on income can be finalized only on the completion of the previous year. However, to enable a regular flow of funds and for easing the process of collection of taxes, Income-tax Act has provisions for payment of taxes in advance during the year of earning itself or before completion of previous year. It is also known as Pay as your earn concept.

Taxes are collected by the Government through the following means:

Voluntary payment by taxpayers into various designated Banks such as Advance tax, Self-Assessment tax, etc.
Taxes deducted at source
Taxes collected at source

Contact Numbers & Emails of Banks

Sr NoBank NameBank Official NameContact NumberE-mail ID
1Allahabad BankMr.Pankaj Tripathi9969602752[email protected]
Mr.Rajaram K9987672771??[email protected]
Mr.Asish Ranjan Mahana???9969630749mah[email protected]
Office Land line numbers & email(022) 2783 6061 - 6065
(022) 2784 1183 - 1185 [Ext. No. 503 & 504][email protected]
2Andhra BankAndhra Bank Call Center1800 425 1515[email protected]
[email protected]
3Axis BankMr.Arun Haldar033- 2430 8221/ 8217/ 8225/ 8213[email protected]
Mob: 9830378877
4Bank of BarodaMr.Mithil K Mehta0265-2225209[email protected]
5Bank of IndiaBank of India - Call Centre (022) 40919191[email protected]
[email protected]
6Bank of MaharashtraMr.Shirish S Salway Manager, IT(020) 25536051, (020) 25532731-35 ext – 252 [email protected]
7Canara BankMr. Adarsh or Mr. Kanakeswarudu(080) 25587437[email protected]
8Central Bank of India Mr MVR Subrahmanyam(022) 27574214[email protected]
9Corporation BankM.Prakash Kudva - Asst. General Manager 9910033016, (011) 2586 3650[email protected]
Ms. Seema Kadwadkar - Officer? (022) 2202 0172 , 22020173?[email protected]
10Dena bankMr.Anand P. Joshi Manager (IT.)(022) 26545543 / 48 / 41[email protected]
Shri. Bijay Mohanty Chief Manager(Government Business)(022) 26545650 9819970383[email protected]
11HDFC BankMr. Prasanna UchilDirect Line : - 022- 30751905[email protected]
Mr. Rajesh BadbeDirect Line : - 022- 30751906[email protected]
Mr. Manish KambleDirect Line : - 022- 30751904[email protected]
Mr. Niroj SatpathyDirect Line : - 022- 30751908[email protected]
Mr. Deepak Rane Direct Line : - 022- 30752928[email protected]
12ICICI BankCorporate Customer022-28307799[email protected]
Retail Customer022-28307777[email protected]
13IDBI Bank LimitedHelpdesk022-66194055[email protected]
14Indian Bank Mr.Subramanian T, Manager9443248683 (044) 28221441 to 44 (Extn. 235)[email protected]
Mr.Vinodh V, Sr. Manager(IT)9840951748 (044) 28221441 to 44 (Extn. 238)
Mr.Jaishankar N, Manager9842663125 (044) 28221441 to 44 (Extn. 239)
15Indian Overseas BankMr.P.S.Mahendran044-28110239 [email protected]
16Jammu and Kashmir BankMr.Shabir Ahmad BullahDirect number ?+91 0194 2455584[email protected]
Board number +91 0194 2481930-35 ?(Extn. 1304)
Mr.Masood Ahmed LankerDesk phone +91 9906467780[email protected]
Direct number +91 0194 2481910
Board number +91 0194 2481930-35 ?(Extn. 1514)
17Oriental Bank of CommerceMr.Ritesh Rastogi Manager (IT) (011) 23722620[email protected]
Mr.Harendra Singh Takola Manager (IT)(011) 23325590[email protected]
18Punjab National BankMr Ratnesh Srivastava(011) 23766759? , (011) 23357166 , (011) 23710021 (Extn-316)[email protected]
Ms Goldi Ahuja
Ms Shilpi Roy
19State Bank of IndiaCustomer Support Cell1800112211[email protected]
20State Bank of IndoreCustomer Support Cell1800112211[email protected]
21Syndicate BankShri B.S. Phani Kumar / Shri A.Muralidhar(080) 25705788[email protected]
22UCO BANKShri V.K.Shrivastava - Chief Officer 033-23379507 [email protected]
23Union Bank of IndiaMr. S K Mohapatra - Chief Manager (022) 25710212
Mr. Sandidutta Mallik - Senior Manager ?(022) 25710245
Ms. Shilpi Tiwari - Manager (022) 25710246[email protected]
Mr. Sameer Wadkar - Asst. Manager (022) 25710201[email protected]
24United Bank of IndiaRidhi Sahay(033) 22489260 Ext :313 (033) 22481662 [email protected]
Kaveri Majumdhar , OFFICER(IT)(033) 22489260 Ext :314
25Vijaya BankMr. Raja, Senior Manager – IT (080) 25584066?? Ext :484, 485 (080) 25559790[email protected]
Mr.Pradeep Seth[email protected]

Contact Numbers & Emails of NSDL

Head Office
Mumbai: Address Times Tower, 1st Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, PIN – 400013.

PAN/TDS Call Centre of Tax Information Network (TIN) managed by NSDL

  • Address:  5th Floor, Mantri Sterling, Plot No. 341, Survey No. 997 /8, Model Colony, Near Deep Bungalow Chowk, Pune – 411 016.
  • Telephone: 020 – 27218080 (From 7.00 AM to 11.00 PM For All Days)
  • Email: [email protected]
  • Tracking of application status is available through IVR between 11:00PM and 7:00AM after Call Centre timing.

Branch Offices

New Delhi

  • Address: 409/410, Ashoka Estate Building, 4th floor, Barakhamba Road, Connaught Place, New Delhi 110 001.
  • Telephone: (011) 2370 5418 / 2335 3817


  • Address: 6A, 6th Floor, Kences Towers, #1 Ramkrishna Street, North Usman Road, T. Nagar, Chennai – 600 017
  • Telephone: (044) 2814 3917/18


  • Address: 5th Floor, The Millenium, Flat No. 5W, 235/2A, Acharya Jagdish Chandra Bose Road, Kolkata – 700 020
  • Telephone: (033) 2281 4661 / 2290 1396


  • Address: Unit No. 407, 4th floor, 3rd Eye One Commercial Complex Co-op. Soc. Ltd., C. G. Road, Near Panchvati Circle, Ahmedabad, Gujarat– 380006
  • Telephone: (079) 2646 1376

Aaykar Sampark Kendra

Download Income Tax Challan Forms

Download all Income Tax Forms in PDF Format


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